The NWFA has released the 2012 Installation Guidelines, and on page 3 the guidelines now include a statement about “Involved Parties.” This is to help identify the roles of each party when it comes to the wood floor and who is responsible for testing, delivery, acclimation, installation, floor care, etc.
Why was it written? There simply are too many times then someone involved in the sale/delivery or installation of flooring is unaware of what their responsibilities are. Our goal was to identify each level of responsibility so that we can attempt to put a cap on passing the buck. Note that installers are responsible only for flooring installation procedure and site conditions while present on the job.
Here are the definitions included in the guidelines:
Manufacturer: Any individual or entity that physically manufacturers the wood flooring product.
Specifier: Any individual or entity (including, but not limited to, architects, builders, consultants, design centers, designers/decorators, end users, general contractors, flooring contractors, sales professionals) that recommends, specifies, or in any way advises the buyer prior to ordering, purchasing, and/or installing the wood floor products.
Supplier: Any individual or entity (including, but not limited to, distributor, importer) that receives product from a manufacturer and supplies the wood flooring products to a seller or buyer.
Seller: Any individual or entity (including, but not limited to, retail stores, big box stores, internet
sales, interior designers, direct sales) that physically supplies/sells the wood flooring products to the buyer.
Buyer: Any individual or entity (including, but not limited to distributors, homeowners, installers, flooring contractors, general contractors) that is the first to use/handle/possess/receive/deliver the wood flooring material prior to installation of the wood flooring product.
Installer: Any individual or entity that physically installs and places into service the wood flooring product.
End-User: Any individual or entity that physically receives and puts to use the final wood flooring product.
To obtain a copy of the new 2012 Installation Guidelines, contact NWFA at (800) 848-8824 or go to www.nwfa.org.
I think it is great. Surprised that there are no comments at all given the many debates and discussion over many years before we could agree on roles.
ReplyDeleteWow just recently posted regarding RH readings on forum. Glad I came here as the 4,000 sf Carlisle solid wood is being blamed on the installer. As he actually owns concrete and wood meters and uses them I find it hard to believe he wouldn't act responsibly. Client purchased direct from Carlisle even sent an inspector what kind I do not know. But it is clearly an environment issue after the fact. This info will help in his vindication. He is an excellent sand and finish and installer who follows all the guidelines. Thanks guess I need to read these guidelines more carefully. Strange usually the forum would post this type of thing, Jim Decker
ReplyDeleteNo problem Jim this just to provide clarity to the supply chain and who really owns the problem. Many times I see it as a specification issue before the flooring is un-packaged, site conditions don't warrant even delivery sometimes.
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